Effective Date: June 27, 2026

Good Shepherd Veterinary Hospital (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at gsveterinaryhospital.com or interact with our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and pet information you provide when contacting us, scheduling appointments, or using our online forms.
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser.

How We Use Your Information

We use the information we collect to:

  • Schedule and manage veterinary appointments
  • Communicate with you about your pet’s care
  • Send appointment reminders and follow-up information
  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Analyze website usage through tools such as Google Analytics and Google Tag Manager
  • Comply with legal obligations

Google Analytics and Tracking

We use Google Analytics and Google Tag Manager to understand how visitors interact with our website. These tools may collect information such as your IP address, browser type, pages visited, and time on site. Google may use this data in accordance with its own Privacy Policy. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device). You may disable cookies through your browser settings; however, doing so may affect the functionality of our website.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and delivering services (e.g., appointment scheduling platforms, email service providers).
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt out of certain data processing activities

To exercise any of these rights, please contact us using the information below.

Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Good Shepherd Veterinary Hospital
Mars, PA
Phone: (724) 776-5425
Website: gsveterinaryhospital.com